汇丰环球客户服务（广东）有限公司

About HSBC

HSBC Holdings plc, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in 62 countries and territories. With assets of US$3,039bn at 31 December 2023, HSBC is one of the world’s largest banking and financial services organisations.

The Hongkong and Shanghai Banking Corporation Limited is the founding member of the HSBC Group,  which serves our customers through three global businesses: Wealth and Personal Banking, Commercial Banking, and Global Banking and Markets.

Global Service Centre China (GSC China)

HSBC Global Service Centre China, established in 1996, is the first centre among the GSCs footprint across 8 countries globally, being the second largest scale among all GSCs in HSBC.

At present, there are three GSCs in Guangzhou and Foshan located in HSBC Guangzhou Building, Taikoo Hui Building and HSBC Building in Nanhai, providing operational support to HSBC's offices around the world. The clientele covers HSBC entities in Hong Kong, Macau, United States, United Kingdom, Canada, Japan, Singapore and mainland China.

Services providing support multiple languages, including Cantonese, Mandarin, English, Japanese, Korean and Thai.

We put a big emphasis on how the quality of our day-to-day work – processing transactions such as applications and payments for customers – makes a difference to the customer experience and ultimately helps to grow the business. We are changing the way we deliver services to reflect the way our customers want to bank, which is increasingly digital, instant and mobile-first. We have a young diverse and ambitious workforce, so we try to provide a workplace where everyone feel included and able to fulfil their potential.

Since the establishment 28 years ago, GSC China has experienced rapid growth from 60 employees to a professional financial service team with more than 13,000 employees, who service HSBC’s global businesses and global functions through a suite of designated Business Services.

关于汇丰

汇丰控股有限公司是汇丰集团的母公司，总部设于伦敦。集团业务遍布欧洲、亚洲、北美洲、拉丁美洲，以及中东和北非62个国家及地区设有办事处，为全球客户服务。香港上海汇丰银行有限公司是汇丰集团的创始成员，透过旗下三大环球业务，包括财富管理及个人银行、工商金融、以及环球银行及资本市场，为全球客户服务。

关于汇丰环球营运中心中国

汇丰环球营运中心中国成立于1996年，在广州和佛山拥有三个环球营运中心，分别位于广州汇丰大厦、广州太古汇办公大楼以及位于广东省金融高新区的汇丰银行大厦，由汇丰环球客户服务(广东)有限公司统一管理，共同为汇丰集团世界各地的分支机构提供营运支援服务。

汇丰环球客户服务(广东)有限公司为汇丰集团在香港、英国、美国、加拿大、日本、中国大陆、新加坡和澳门的分支机构提供多种语言的优质服务，包括广东话、普通话、英语、日语、韩语和泰语。 我们非常重视日常工作的质量，例如为客户处理各种申请以及付款交易，这将为客户带来不一样的体验，并最终帮助业务增长。